As for the drain plug issue; we were able to verify that the plug was not stripped at the time we last serviced your vehicle. Laura Buick-GMC Headquarters 903 N Bluff Road Collinsville, Illinois62234 (618) 623-4768 Driving Directions Laura Buick-GMC Summary ABOUT Overview Laura Buick-GMC's headquarters is located in Collinsville, Illinois, USA 62234. They use *** and getting some work done I check with *** to let them know of a possible claim before going to shop and they tell me dealership sold me a extended coverage cover only by gas powered heavy duty and that the extended Coverage doesn't not cover Diesels and was told when I bought the coverage it did. I canceled a wheel protection warranty on 11-23-2021. Grow your business. In addition I went to get an oil change at a major change, and they said that the drain plug is completely stripped so the only way it is coming off is if it breaks off. Rick DeStefane President-CEO-Owner of Reliant Care . Laura Auto Group, family owned with a strong commitment to customer satisfaction Browse Our Extensive Selection of Vehicles Category Make Model Max Price 1568 Vehicles Search Inventory Laura Buick GMC ADDRESS: 903 N Bluff Road Collinsville, IL 62234 SALES: 618-344-0121 SERVICE: 618-307-4724 View Inventory Visit Website Laura Chrysler Dodge Jeep RAM Submitting a response indicates a willingness to work with customers to make things right. The second, and most recent, incident involves the 60m/60k mile extended bumper to bumper warranty I purchased with the truck. Unfortunately the truck was sold. Search more new GMC vehicles for sale here at Laura Buick GMC. Then why are they made available on the website for sale. Great service. Use our search function below or click the buttons of popular models to start your search! But anyways I shouldn't have to keep calling to check up on an answer. The new entrance at the Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. It's much more comfortable.. {{start_at_rate}} {{format_dollars}} {{start_price}} {{format_cents}} {{term}}, {{promotional_format_dollars}}{{promotional_price}}{{promotional_format_cents}} {{term}}, 4 killed, 4 critically injured in crash at South Grand Boulevard and Forest Park Avenue, Parents push back on allegations against St. Louis transgender center. See details. Anderson said the dealership was already gaining momentum from increased sales in December, following the renovation of their showroom and service area. It is now back with Laura Buick. It's a winning formula for Laura Buick-GMC in Collinsville: A $3 million expansion, 700-car inventory and 32 years of car-selling experience. The warranty you purchased covers a material defect and also covers cosmetic damage caused by potholes or "curb rash" if you have alloy wheels. Laura Buick-GMC's Competitors, Revenue, Number of Employees - Owler We pick the car up and after a week the light came on and the dash bored went crazy light going off and on and the car cutting off. my business. Scott was very professional and helped as much as he could! Yelp users havent asked any questions yet about Laura Buick GMC. Used Cars; New Cars; Certified Cars . The end of Oct. we took our Buick Regal to Laura Buick dealership because our check engine light was on. Im baffled., Suspect charged in fatal shooting in downtown St. Louis, Former Sweetie Pies TV star Tim Norman gets two life sentences in nephews death, Cardinals manager Oliver Marmol slams ump C.B. Get email updates for new Makeup Artist jobs in Harrow, England, United Kingdom. GLEN TANQUIY. Portfolio Specialist Manager - PNC Private Bank(Northeast and Mid-Atlantic Regions), In Dealership Coach - Automotive Product Trainer. Please let me know if I can be of further assistance or if you would like to discuss this matter over the phone. Your warranty covered a portion of the replacement of several internal components of your engine. The manufacture is well aware that the inferior model car plastic that the dash is made of on a $55,000 truck is not made to last over 3 years or any future maintenance without breaking or cracking and no plan other than change the airbag and leave the dash in pieces and not be responsible. LAURA BUICK GMC - 24 Photos & 120 Reviews - 903 N Bluff Rd, Collinsville, IL - Yelp Restaurants Auto Services Laura Buick GMC 120 reviews Claimed Tires, Car Dealers, Used Car Dealers Closed 8:30 AM - 6:00 PM See hours Write a review Add photo Share Save Photos & videos See all 24 photos Add photo Services Offered Verified by Business You have had your Terrain for over 3 months with no mechanical issues or concerns prior to this. Learn more about Birdeye. I believe you live locally and If you are able to bring your truck in, we can work with General Motors to try and have the paint concern covered if it is a factory paint defect. Laura Waller - Senior Public Health Officer- Healthy Weight - LinkedIn Bucknor for rejecting handshake: Zero class, Man shot and killed after fight in downtown St. Louis, Fate of St. Louis Fox Theatre still undecided, Liberty High student killed in St. Charles shooting could heal you with a smile, Brothers who did everything together, fashionista among victims in fatal St. Louis crash, St. Louis prosecutors staff down by nearly half as caseloads jump. I was able to review your policy, and what you purchased covers far more than just your wheels and tires. Jack Anderson Jr., who co-owns the dealership with his wife and dealership founder Laura, said having an aggressive amount of stock for customers to pick and choose from has also been key. We are happy to review this again for you to see if there is a way for your repairs to be covered under the warranty you purchased. Engine light came on early Dec 2022-called and given appt 29 Dec 2022-when arrived for appt told that would not have time to assess and repair vehicle-error codes ran but appt rescheduled for 12 Jan 2023. We took it back in and they kept the car another month. This is great. After a week the check in light came back on. This time they told us that they had disconnect out remote start and the mechanic had driven it and the light did not come on. And followed up with everything I called about. Laura Buick GMC Lifted Trucks Laura has over 100+ new and pre-owned lifted trucks to choose from. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Laura Buick GMC is a family owned and operated business with a strong commitment to customer satisfaction. 3 reviews. Something old and something new help Collinsville car dealership sales soar. This is why a proration rather than full refund is being offered. truck with the options I was looking for on the Laura Buick/GMC website. Stephen Hagopian, of Glen Carbon, looks at the interior of a 2012 Acadia FWD Denali at the Laura Buick-GMC dealership. When I called the extended warranty company they said the extended warranty was also canceled. laura buick gmc inc. laura buick gmc inc. laura buick-gmc. We have a wide-ranging selection of new Chevy Cruze sedans and Silverado trucks for you to buy. Susan Hagopian and her husband Stephen Hagopian, of Glen Carbon, look at a 2012 Acadia FWD Denali at the Laura Buick-GMC dealership at 903 N. Bluff Road. His father will be here. If GMC decides to not right this for me I will not purchase vehicles from them in the future. Location/ Store: Harrods, Knightsbridge Located on North Bluff Road, the dealership recently underwent a 23,000-square-foot expansion. ***** also provided you with a discount of $318 to help offset some of the charges. I just confirmed with our Finance Director, ***** ******, that you both spoke today and that ***** confirmed with you that you do have warranty coverage in effect for your diesel truck. But the elder Anderson said the main reason the dealership has done well has nothing to do with the new things going on. Laura Buick GMC Reviews, Ratings | Car Dealers near 903 N Bluff Rd THE BENEFITS OF CERTIFIED SERVICE When it's time for vehicle maintenance, let the Certified Service experts handle it. However, once a sale is completed our vehicles are removed from our website in real time. Report To: Area Sales Manager, Laura Mercier. Owner at Laura Buick-GMC, Inc. Collinsville, Illinois, United States. Email Me More info. Yelp users havent asked any questions yet about. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. By Jan 4 2023 vehicle was smoking and over heating-inoperable. Laura will be here. Meet Our Staff | Georgian Chevrolet Buick GMC Auto Dealer Your job seeking activity is only visible to you. Join to connect Laura Buick-GMC, INC. Report this profile Experience . Please let my team know a convenient time for you we will get things taken care of. The new showroom at the Laura Buick-GMC dealership. The items you authorized and paid for were completed. Plus Im ashamed to face the people that Ive referred to your dealership that also purchased vehicles and pray they dont get a recall or need any kind of repair work Laura Buicks incompetent team does. Thank you for brining your concern to our attention. Laura has 9 jobs listed on their profile. Yes 199. 903 N Bluff Rd Collinsville, IL 62234 We specialize in lifted trucks and superior service. Quality Buick GMC Cadillac - 165 listings. You declined these repairs as they were outside of your warranty coverage. Two days later the check in light came back on. After several calls and having to drive to the dealership to get any answers I've been getting the run around about getting the extended vehicle warranty reinstated. In 2020 I already had paint peeling, not chipping, off of my bumper. . He informed me that he has spoken directly with Mr. ****** and that Mr. ****** was pleased to hear that the warranty had been reinstated and all issues resolved. I will make sure to share my experience and dissatisfaction from Laura Buick/GMC with any and everyone possible in the future. Bought vehicle April 2022 with extended warranty from the borrowing institution. Search listings from Laura Buick GMC in Collinsville, IL to find the right vehicle for you. I can be reached directly at ************ ** ********************************, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Laura Buick GMC lists hours for the sales, service, and parts departments. Those items included replacing engine mounts, transfer case switch, driver seat bezel, water pump thermostat, tires, alignment, and a radiator. They also have been provided all the information needed to reinstate the warranty. One Owner. This has been going on for several weeks and every time I call to get an update the response is either any day or let me go check and get back to you. I was given the information to get a prorated refunded I feel I should be given a full refund based on misleading information given at the time of the purchase. Working side-by-side with us., Contact reporter Ramona C. Sanders at 618-344-0264, ext. Part of the front lot at Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. There is a well-documented history of trouble codes and misfires in your vehicle's ECM. In any event we are here to help. Uses inter-personal skills and enthusiasm to engage effectively with stakeholders from across a number of sectors and services to ultimately improve health and wellbeing. Chevrolet Owner Benefits at Laura Chevrolet Buick GMC of Sullivan We combine family values, integr We took it in and they kept it about another month and a half. The cancelation was complete in January. Upon initial inspection it was discovered that your vehicle was lacking fluids and coolant. I am opening up a case with General Motors and sharing your feedback with them. Our goal is to give you a better way to purchase and service your automobile. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. There is a new drive-in service area and five bays have been added to the service garage. As a matter of policy, BBB does not endorse any product, service or business. The policy covers paintless dent repair, windshield repair, key replacement, and tire and wheel protection. This is why your vehicle repairs were incomplete. Laura Chevrolet Buick GMC of Sullivan has a customer-first policy, which is why we are the preferred dealer. Service technician Chad Brauss works on a truck in one of four new service bays at the Laura Buick-GMC dealership at 903 N. Bluff Road. Call 618-623-4768 or Email Us anytime! ***** ****** You have permission to edit this article. I am sorry to hear you are having issues with your GMC Sierra. I am happy to discuss in further detail if you have any questions or concerns. Your comprehensive owner benefit program, Chevrolet Complete Care, ensures our commitment to owner satisfaction. A self motivated and diligent strategic project manager with much experience of commissioning and managing health interventions utilising PRINCE II skills. This is a good team atmosphere, not a lot of places can say that, Powell said. The new showroom at the Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. I'm terribly sorry to hear of your frustration with National inventory shortages of vehicles and our inability to take a deposit from you on one of our vehicles. No car available for me now. Laura Buick GMC, Inc. in Collinsville, IL - Autotrader Two years later I take the truck into my local GMC dealer for warranty request due to the clear coat coming off the rims. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Last chance! *******************************. So I called and the salesman told me the trucks werent available they were presold waiting on a chip to come in. This profile is powered by Birdeye. Bob Brockland Buick GMC - New & Used Cars, Auto Repair Shop I believe you have missed the last scheduled visit with us and we are happy to assist at a date/time that works for your schedule. So its up to the manufacturer to change the outcome of my experience and satisfaction. Glen Carbon residents Susan and Stephen Hagopian are repeat customers who stopped by last week to look at the 2013 Buick Arcadia to potentially replace their old model. We're your number one new car dealership in the Greater St. Louis, MO area. Jack and Laura's two other children also work at the dealership; Steve is the vehicle manager and college student Olivia handles the dealership's social media efforts. The dealership would not honor the peeling paint repairs and classified it as road debris damage. Show All. Please let me know if you have any questions or concerns. We have been family-owned and operated since 1975 and are proud to serve as your COLUMBIA, IL Buick and GMC dealer for 42 years! Come see why we are the #1 Volume Buick GMC Dealer In The Nation! But they're also smiling. Dominate search results. This was all explained to you by our service advisor, ***** ***, prior to work being performed. It has been 2 days since I asked for the information and I still have no response from them. ******* *******Laura Buick GMC. Skip to content. He said many of his 50 employees have two and three decades of service with the company and several customers are now third-generation car-buyers from the dealership. It is my understanding that this concern was resolved last Friday, April 22, 2022 by our Finance Manager ***** ******. Laura Buick-GMC dealership at 903 N. Bluff Road. Our selection, service, and professional staff will set us apart from other dealerships in the area. Laura Trucks Schedule Service Accessories Loaner Vehicles 903 N BLUFF RD COLLINSVILLE IL 62234-5820 US Sales (618) 623-4768 Service (618) 307-4724 Parts (618) 312-1524 Get Directions Hours Of Operation Sales Service Parts CATERING Belleville, IL DRIVERS - Laura Buick GMC IN COLLINSVILLE Thank you for choosing our dealership! Let me see if there is any possibility that they may goodwill a replacement dashboard. Laura Buick-GMC has an estimated 117 employees and an estimated annual revenue of 24.4M.. See more Website Well guide you through the process. Called and asked to bring in-inspected and advised that over 3000.00 worth of work needed. Glen has been part of the Georgian team since 2000 and has a combined 30 years in the Automotive industry. Please reach out to me via phone or email and I am happy to review this matter further in an attempt to cover your repairs. 9 complaints closed in the last 12 months. Please let us know when you would like to have to coordinate the touch-up repair and we are happy to accommodate your schedule in doing so. The Historic Houses Association is a membership organisation for owners of stately homes and represents the interests of over 1,600 of the UK's leading privately-owned historic houses, castles and gardens, many . A Laura sticker on the back of a new Buick at the Laura Buick-GMC dealership at 903 N. Bluff Road. Laura Buick-GMC was also in the top 65 for Buick sales nationally. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Now that I have an issue, I have reached out to the dealership for a copy of the warranty benefits and contract. It also states that chrome wheels are not covered by the cosmetic damage portion of the agreement. Regarding airbag recall work invoice ********* ******- The service department destroyed the dash in my truck and pretty much said have a nice day, were not responsible for any damage to the dash during airbag recall work. . So no Im not happy and will not be any time I drive my GMC truck that rattles. Laura Buick GMC - Home - Facebook from Atlanta and drove my new Canyon home. Along with the truck I purchased a. Not sure how you sell an extended warranty to fix the wheels the say its normal wear and tear and never intend on honoring this warranty. What's really unique is you can see Jack here. Great team at Laura Buick GMC. Laura Anderson - Owner - Laura Buick-GMC, INC | LinkedIn Please let me know how we can further assist. Meet the Guys Who Make Laura GMC the Best - Laura Buick GMC Service Manager. Laura Buick GMC, Inc. (1.43 mi. Director of Internet Sales - Laura Auto Group - LinkedIn However, you were provided and declined additional repair work to fully repair your vehicle. My question has nothing to do with the millage. Laura Buick GMC is a COLLINSVILLE Buick, GMC dealer and a new car and used car COLLINSVILLE IL Buick, GMC dealership. Visit the Career Advice Hub to see tips on interviewing and resume writing. All vehicles are listed on our site until they are physically sold, however, we do not take multiple deposits on vehicles while waiting for a car or truck to ship from General Motors to our dealership nor from the time they arrive at our dealership until the time a customer takes physical possession and completes a sale. When I called they kept saying high millage and just wouldn't find me an answer gas vs Diesels coverage. Easy, done. Quality Buick GMC is your trusted Buick and GMC dealer. While we as a dealership cannot control what General Motors will warranty in conjunction with a recall, I do understand your frustration and concerns. We are happy to assist.All the best. It appears that your third party warranty that was sold to you by your lender does not cover all components needed to repair your vehicle. Laura Buick GMC corporate office is located in 903 N Bluff Rd, Collinsville, Illinois, 62234, United States and has 60 employees. Laura Buick GMC: Employee Directory | ZoomInfo.com Please reach out to me directly and I can provide you with the warranty information you are looking for. After three week they call us and we paid and receive our car. You can find us at 903 N BLUFF RD in COLLINSVILLE, IL 62234-5820, just a short drive away from St. Louis, MO, Belleville, and St. Charles. I called Laura Buick GMC who I bought the truck and warranty through to get my money back because the warranty was no good since the wheels couldnt be fixed. All good for the dealership you made money installing the airbag and know it will cost me around a $2,000 to get a new dash. I have been informed that the warranty they sell through GM Financial runs concurrent with the vehicles factory warranty. I have taken very good care of my truck (for 12 years 78,000 miles) and it is in excellent condition other than the now demolished dash. After reviewing your past year of repair history with our service center, it is apparent that your vehicle has numerous problems that are triggering check engine lights at intermittent times. Get in touch with us at 618-623-4768 or visit us to test drive this GMC Sierra 1500 today. Sistemista Windows/VMware (RIF. BBB is here to help. You and I have personally spoke on several occasions regarding your concern with the touch-up performed on your vehicle. Thank you for reaching out and bringing your concern to our attention. away) (618) 803-4225 | Confirm Availability Video Walkaround Test Drive Delivery GOOD PRICE Newly Listed Used 2010 Chevrolet Traverse LTZ License Plate Bracket, Front Mounting Pkg 9,995 85,530 miles 17 City / 24 Highway Laura Buick GMC, Inc. (1.43 mi. They have trucks listed for sale on their website. The warranty repair was approved by warranty company but the wheel company they used said they couldnt repair the rims. | Learn more about Laura Waller's work experience, education . Dealership did not disclose vehicle being in an accident that involved being towed prior to purchasing. Laura Buick GMC is a family owned and operated business with a strong commitment to customer satisfaction. When my payment statement arrived I noticed extra money besides the wheel warranty was credited towards the balance. I'm not mad or yelling but at this point how many do you have to do the same thing before it's insanity. They were helpful and friendly. BBB Business Profiles may not be reproduced for sales or promotional purposes. The trucks torque converter came apart the weekend before thanksgiving this year and sent metal into my transmission which is now getting replaced. COLLINSVILLE Gray 2023 GMC Sierra 1500: Used Truck for Sale - L232081A 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I have seen road debris chip paint and bumpers but this isnt anything similar to that type of damage. Laura Buick GMC - Home - Facebook Subscribe with this special offer to keep reading, (renews at {{format_dollars}}{{start_price}}{{format_cents}}/month + tax). International Association of Better Business Bureaus. From mild to wild, click here to browse and set yourself out from the rest of the crowd in one of these unique trucks! Laura Buick GMC - VehicleSearch I wasn't calling about the truck issue was calling about the coverage and I was getting work done at **** ***** ***** and they also reassure me the coverage doesn't not match for diesel work only gas powered. My mistake. Laura Buick GMC is a COLLINSVILLE Buick, GMC dealer and a new car and WINAR.MI) (1303_60350), Pharmaceutical Sales Customer Engagement, Shreveport N LA, Jefe de proyectos de infraestructura y servicios tecnolgicos con Certificacin ITIL, Director Regulatory Medical Writer (home-based UK, Iceland, Germany or Switzerland), Assistant Manager, Operations | Keystone Fashion Mall (perm role), Stage consulente applicativo soluzioni enterprise Microsoft Dynamics 365 (1303_58116), See who Orveon Global has hired for this role, Strong experience in artistry, ideally with a qualification, Commercially aware with retail experience, Ability to communicate effectively with Area Manager on business performance, Excellent communicator and can work both in solo and as part of a team, Ability to use Social media to drive customer recruitment. Get more reviews from your customers with Birdeye. They can feel the good vibes, see people hustling and running around. Chrome wheels are excluded from the cosmetic coverage but do have the other protections for road hazard. Quick response and helped order my Yukon in a timely manner. Roger . Get a quote on any of the new or used vehicles from our stock. approved for the Colorado through CarGurus Dan Laura Buick GMC Employee Reviews in Collinsville, IL - Indeed That's out of more than 2,100 Buick-GMC dealerships nationwide. Quick View 34 photos Save New 2023 Buick Enclave Premium FWD MSRP $56,285 Leachman Price $55,785 Savings $500 See Important Disclosures Here Specifications Stock Number B23113 Exterior Moonstone Gray Metallic Sign in to create your job alert for Makeup Artist jobs in Harrow, England, United Kingdom. havent heard back from them guess they dont want For December, we were 25th in the country (for GMC sales), so we just continued our growth, Anderson said. Love the truck! ***** ******General Manager***** ***** *** Please let me know if I can assist with anything. Very helpful and friendly. Laura Buick GMC in COLLINSVILLE | Your Buick, GMC Dealer near St. Louis New Vehicles for Sale in BOWLING GREEN, KY | Leachman Buick GMC Cadillac Note that complaint text that is displayed might not represent all complaints filed with BBB. Sign in to save Retail Makeup Artist, Laura Mercier at Orveon Global. You authorized the repairs knowing what your obligation and cost would be. Or, you can lease a new Buick Verano . Please contact me at your convenience and we can help resolve your concerns. Welcome to Bob Brockland Buick GMC in COLUMBIA, IL near St. Louis.