Not a solution. I have 4 in my home. 2nd thermostat showed in Nest app as well as Google Home. Thank you for this suggestion! Restart your Wi-Fi router and update the Settings How to set up the Nest thermostat app? 2 hours of wasted weekend trouble shooting later, and still no luck. Adding a second Nest thermostat to your app is easy, Here's how: 1. The nest thermostat will not show me the entry key. I can But smart tech still being in its infancy stage, bugs such as the Nest Thermostat not connecting to the Google Home app or Nest app are to be expected. If you get one of these errors, or no error at all, check below for some steps to help you add your Nest thermostat to the Nest app. If none of the above steps work for you, then the only option left is to perform a proper factory reset on your Nest Thermostat. Interesting! Hope this helps anyone who is having trouble. Although all the thermostats are controlled with one Nest app, you can set a different schedule for each thermostat. You can download them from theApp StoreGoogle PlayStore. Just check the WiFi connection, restart the Nest Thermostat, update the Nest app, adjust your router settings, or start setup from the beginning. Everything else is good, including Wi-Fi. 1. Enter in the seven-digit entry key shown on the screen. Nest thermostat won't connect to WiFi? How To Fix - HowTL [5 Easy Fixes]. Restart your router 6. Another common issue is that your Nest app may not be working. 6.) Why was it easy and this better, more e pensive model worse?! I asked around for advice from Nest Thermostat users only to realize that this issue is actually more common than I initially expected. Whether you are using multiple Nest thermostats or extra Nest smart sensors you have to convert your HVAC system to a zoned system. If yes, update your application; if not, it means your app is on the latest version. However, Their tech support wasnt great, so I went with a workaround: I set them up via cell phone hotspot. Also, my nest does not have a way to connect to the wi-fi via the thermostat. This is also a brand new thermostat. Lets take a closer look at these problems to help you determine why you cant connect your Nest thermostat to the appand how to fix it. The latest version of the app should be available on the App Store and Google Play Store. Here are the steps to restart your Nests software operating system: The hardware reboot works as power cycling, which restarts the charge inside the internal components of your Nest. The entry key hangs and does nothing. Here are the steps to fix Nest thermostat wont connect to app: The first thing you must do whenever you have any Nest problem is check its Wi-Fi connection. Nest Learning Thermostat Gen 3 shown offline on Home & Nest apps issue are you using the google app or nest app, I myself was having a problem and I had to create a google email and connect through the google app. Go to the top right of the screen and tap the More menu and then Reboot. Second Nest Thermostat Won't Connect To App? - (Quick Fix!) Each Nest thermostat learns a separate schedule for the zone that it controls. Nest Sensor Not Connecting: 8 Causes & Fixes. Nest won't connect to Wi-Fi? How to fix it | Asurion If the Nest service is down, wait for the Nest service to resume to checkif you can add your thermostat to the Nest app. Thank you, thank you, thank you!!! Finally! No one seems to have an answer, Had same problem hired HVAC pro who got it working. If you want to use smart temperature sensors, you can only add up to 6 sensors to your existing Nest thermostat. Privacy Policy. Newer WiFi routers come with a feature called dual-band WiFi, which sends out two WiFi signals- 2.4GHz and 5GHz signals- for better connectivity features. This may seem like a simple fix, but its important to ensure that your WiFi is working properly. Basically, it is recommended to disconnect the device/devices that you connected first. Im having the same issue with my Protects. Thank you so much for above help. Your second Nest thermostat may not connect to the Nest app due to its poor Wi-Fi connection, outdated Nest app, and incorrect router settings. Nonsense. Everything else is good, including Wi-Fi. Contact your ISP if that is the case. This is much nicer for those who dont want to worry about updates going through at inconvenient times. If you need more than 10 thermostats, you can create more Nest accounts. Very frustrating! Choose your homes Wi-Fi network and enter the password if needed. I tried this and at step 6, the app says the Nest Thermostat is added and I can see it in the app. When I was trying to add a second thermostat in a home which already had one set up, the Nest app insinuated that it was trying to communicate with the "assist device" which I believe was the first thermostat. Save my name, email, and website in this browser for the next time I comment. A factory reset will clear off all the user data on your Nest Thermostat, along with any bugs that may have existed in the system causing the pairing issue. This takes you to the Google Home app or Nest app's official application store page. Many homeowners prefer to add extra thermostats rather than adding more smart sensors as separate thermostats enable you to have different temperatures and schedules in each room without any hassle. 7. Select Reset and confirm that you want to reset. 6. The most common reason for this issue is a rather basic one. Open the Quick View menu on your Nest Thermostat by pressing the thermostat ring, Navigate to the reset option and press select, Unplug the Nest Thermostat from the power, During the minute wait, press the buttons on the Nest Thermostat to get rid of any remaining charge, Confirm the selection to begin the factory reset process. Hey! However, it is quite rare for homeowners to install more than 5 temperature control devices in their homes. Multi-level homes also benefit from multiple thermostats as every floor normally has a different normal temperature. 3. Can only buy them through their "Pros" it seems. After the Update is complete, your second Nest thermostat must connect correctly. First, make sure that your devices are connected to the same Wi-Fi network. Also, make sure that you use settings that allow your thermostat to connect to your account in the app. It was also able to see my two networks, but in both cases, when I manually enter the password on the Nest screen, it wouldn't connect. Then you configure the extra thermostats separately with another mobile phone. Nest Renew requires the latest Nest Thermostat in order to utilize the Nest Renew feature. If you cant connect, try to usea different device to double check. - All You Need To Know. Ecobee Thermostats Nest thermostat won't connect to Wi-Fi? Try - TechHive | TechHive Choose Network. Sign in to the Nest app in your web browser with your Google Account or non-migrated Nest Account. Otherwise, you may run into issues with connecting. The Nest Thermostat also has a built-in humidifier, so you can add moisture to your home if its dried out. If you cant do it online, then try calling your provider and see if they can make an exception. It was off the wall for a while and battery was low. There is no other choice. Make sure your internet service is working 2. The Google Home and Nest applications are both available in the Apple App Store, and therefore can be used on any Apple device to pair and control the Nest Thermostat. Thermostat Battery Keep reading to clearly understand common causes and quick troubleshooting fixes for Nest thermostats that wont connect to the app. If youre using a cell phone, make sure you dont use cellular data to test your connection. Why Is My Schlage Lock Blinking Red? Open the Nest app on your mobile device. I'm about ready to throw the thing through my window. Initial setup, tried connecting to app but unable to connect to WiFi. Reddit triumphs again! Youre likely unable to connect the Nest Thermostat to the app due to a poor or non-existent WiFi connection, a defective thermostat, an out-of-date Nest app, improper router settings, or skipped steps during initial setup. Want to know more about this website and me? However, an outdated Nest app and incorrect router settings may also play a role in causing such an issue. Answered: Nest thermostat won't connect to app - Google Nest Community This means that you may run into more bugs and glitches the longer you keep the old version. It doesnt matter whether it is an Android or iOS device. In which app did you successfully add them - nest or Google home? When developers release an update to an app, they often fix bugs that can interfere with your use of the app. It may sound strange, but the addition of thermostats to our HVA|C system actually has no cons if you keep to the maximum of 10 thermostats on one account. If you havent already tried it, consider resetting your device with these easy steps: These steps will restart your device, allowing it to clear out any progress made and start from the beginning of the installation process. Give the router a minimum of 30 seconds and plug the electricity source back. To provide different temperatures to different zones or rooms in your home you need to either add smart sensors to your existing Nest thermostat or add an extra Nest thermostat in every room. If a second Nest Thermostat won't connect to the app, it's likely due to a poor WiFi connection, thermostat issues, an out-of-date Nest app, router settings, or improper setup. A software reboot is similar to every other reboot that is used in the conventional sense, in that it is a restart of the software operating system inside the Nest Thermostat. In order to perform a factory reset on your Nest Thermostat, simply follow the following steps: Do note that you will have to set the Nest Thermostat from scratch again, just like when you initially bought or unboxed the device. Press the Nest thermostat's ring and hold for about 10 seconds. If youre having some issues getting your second Nest Thermostat connected, we have some fixes for you. 2. 3. Contact the Previous Owner to Unpair the Thermostat 6. After having done the above, you must first setup the device with which you were having issues. How you are unable to establish a conventional heating system/heat. Note that youll be heading to the official app store page of the Nest app or Google Home.