After reading reviews I wished I hadn't been such a scrooge but, 3 days later and 3 left to go Santa delivered. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. Quality, style and value superb. Still not received a single item after contacting them numerous times, promises of next day deliveries, but still no joy! Gain access to Footasylum UNLCKD through your main Footasylum account. With this in mind, Footasylum put all black shoes and all white shoes in its own featured collection so shoppers can easily find the most popular shoe style in classic colours. How long does Footasylum take to deliver? - Reviews Ordered some trainers at 10.30pm amd paid for next day delivery. An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. Then I started a new chat and got Sophie who was absolutely lovely. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Greater than 37%. Here are 8 tips for writing great reviews. Ordered coats for 2 of my sons in the sale. Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood, - Restrictions apply. Treated myself to some new trainers and jogging bottoms in the sale! 28 Feb. Up to 60% off at Footasylum during the half term sale. Find out how we combat fake reviews. Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. I wanted to return them but thought the trainers themselves might get damaged so taped up the box for return. Popular Christmas FAQ Ordered almost 400 worth of clothes for my son on the 12th of December! Accurate And Undamaged Orders. If you don't like it, leave. I'm fortunate that I don't need a credit rating so I'll wait for FootAsylum to take this 'debt' to court and they can produce their evidence to my lawyer. Round and round in circles. This arrived within only two working days and all items were delivered intact and all there. Never again. You have 28 days to return your items and you'll need your original receipt or delivery note. I will always order with footasylum I am very happy with the service and products. After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. I was taught to value customers, no matter what job I was in. Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. 14 DAYS, 10 CREATORS, 10,000 ON THE LINE ft TheBurntChip and GK Barry 281,550 views 3 months ago SUBSCRIBE FOR. "I was totally abused in Speke store by the manager Chris he is totally disrespectful and the discrimation and lack of empathy from this manager towards disabled is absolutely shocking I hope this man doesn't face the public every day his attitude is awful try and do an exchange with the reciept yes that is right with the actual reciept this man terrorised me infront of members of the public while I accompanied my disabled sister there absolutely shocking behaviour from a manager of a store im Totally gobsmacked of his behaviour most arrogant man I have ever had to deal with massive chip on his shoulder because his staff member give me wrong information he then proceeded to abuse me I've posted his picture please beware of this man when shopping at the speke store", "Do Not use this company \r\nordered shoes on 3\/5\/22 on line as a birthday gift - gifted on 19th May ( actual birthday ) but shoes too big and tried to exchange in Westfield ( told not possible as paid by PayPal)\r\n \r\nDidn't have next size up so had to order something else on line as wouldn't give credit note ! Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. You can sign up to Footasylum UNLCKD via the Footasylum website before using it on the app. Email and text communication was prompt and efficient. Alternatively, enter your order number and email address into Hermes to monitor your delivery. No greeting, no please, no thank you. Do you agree with Footasylum's 4-star rating? Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Shocking service avoid disappointment. It goes against our guidelines to offer incentives for reviews. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. If you aren't completely happy with your purchase when it arrives, you'll have 28 days from the date of receipt to return it for a full refund. Ordered it on Monday and it was delivered on Tuesday. Absolutely fuming with this company. Full price items only. Which are the instant chat and the WhatsApp!! How does Footasylum deliver? - Reviews One star as there is no 0 stars. Footasylum Discount Code - 60% Off - March 2023 - The Sun Vouchers Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. It goes against our guidelines to offer incentives for reviews. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. The lady at the till was no better. They were dispatched quickly and delivered within a few days to Northern Ireland. Read Customer Service Reviews of www.footasylum.com - Trustpilot Ordered some trainers at 10.30pm amd paid for next day delivery. Shoved the card machine into our face. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Will definitely be ordering from them again. Why have i been rejected for my return as the item was faulty? I have worked in retail for over 15 years. Got them cheaper than any other website. Delivery Methods. Discover the gadgets you never knew you needed, In-depth reviews and new tech explanations. I would avoid at all costs. New Balance Junior 550 Trainer 4083286600 Childrens Footwear. Yay! T3 is part of Future US Inc, an international media group and leading digital publisher. I ordered an item with Christmas delivery on 20th December and received an email confirmation. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. They were dispatched quickly and delivered within a few days to Northern Ireland. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! 10/10 will not be using footasylum again. Refunds are made to the original payment method, and products must be in their original boxes and packaging. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. I wanted to return them but thought the trainers themselves might get damaged so taped up the box for return. By continuing to use this website, you agree to the use of Cookies. Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. Thank you for signing up to . The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Totally shocking service in regards to a faulty item that they . Before returning items you must notify Footasylum by telephone, letter, or email. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. At Footasylum buy Designer clothes, footwear, Mens trainers, clothing, shoes & footwear from great brands: Adidas Originals, Nike, Converse, Vans, G-Star, Fred Perry, Supra, Franklin & Marshall, Ugg boots, Beck & Hersey, Criminal Damage, Voi jeans & more, Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood Alpyrex. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Stay ahead of the game with the latest trainers and clothing from Footasylum. footasylum returns faulty Can I return my online order to one of your stores. Companies can ask for reviews via automatic invitations. We need your email address to verify that your review is genuine. In real life, they are dull, boring and have no character at all. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Men's, Women's & Kids' Trainers & Apparel | Footasylum Simply follow our returns portal link below. Shocking service avoid disappointment. Tried to send Crocs back as they didnt fit my daughter. Delivery to Australia was super cheap and very very fast! As the seasons change, more and more collections and features are promoted but there are a few ranges and edits that never go out of style and are popular all year round. Been trying via live chat, what's app and calling HQ. Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. 2023 Trustpilot, Inc. All rights reserved. Returned to Preston, Lancashire store today with purchase receipt to exchange them or get a refund. Wow! All in all, satisfied with my purchase and dealings with this shop. In November 2022 I placed an order with FootAsylum and it never came. Will not use again. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Hey Karl!Thanks for taking the time to leave us a review. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. Courier. Your browser does not support embedded videos. If you don't like it, leave. She got the problem sorted in minutes. Up to 30% off at Footasylum on Puma with this discount code, 20% off at Footasylum on the Secret20 collection using this promo code, Extra 20% off at Footasylum on outlet products with this discount code, 10% off at Footasylum on first orders with this discount code, 10% off at Footasylum on app orders using this promo code, at Footasylum on Puma with this discount code, at Footasylum on the Secret20 collection using this promo code, at Footasylum on outlet products with this discount code, at Footasylum on first orders with this discount code, at Footasylum on app orders using this promo code, at Footasylum on first coat orders using this promo code, at Footasylum on trainer app orders using this discount code, at Footasylum on selected women's t-shirts, at Footasylum on selected women's footwear, or more at Footasylum on womens jackets in the sale, at Footasylum on womens coats and jackets in the sale, at Footasylum on kids trainers in the sale, at Footasylum on women's trainers in the sale, at Footasylum on women's clothing in the sale, at Footasylum on sale orders with this promo code, at Footasylum on full-price kidswear on the app using this discount code, at Footasylum on first coat orders with this discount code, at Footasylum on coats for new customers using this promo code, at Footasylum on first trainers orders with this promo code. AVOID THIS COMPANY!!!! We also ensure all reviews are published without moderation. very helpful as Liverpool didnt answer the phone. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Unable to get in touch with anyone from customer service to resolve issue. Once Footasylum has received and inspected your order, a refund will be issued. In November 2022 I placed an order with FootAsylum and it never came. Absolutely fuming with this company. Read Customer Service Reviews of footasylum.uk - Trustpilot The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. Giving one star so I can leave this review. As a third-party retailer, you can find cheap prices on top brands in the Footasylum sale and outlet sections. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Very disappointing.Would never order from them again! All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). Bought a pair of Boss trainers at the end of November 2022. You will be contacted by email to verify your review. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. Price was unbelievable for what I got! Footasylum Reviews | Read Customer Service Reviews of www.footasylum | Read 8,321-8,340 Reviews out of 55,152 Suggested companies are based on peoples browsing tendencies. A simple full refund is all I wanted from the first time I was messed around!! Anyone can write a Trustpilot review. Will definitely be ordering from them again. 363 questions people are asking about footasylum Under Armour Tech Quarter Zip T-shirt 4066499106 Mens Tops. Anyone can write a Trustpilot review. Here are 8 tips for writing great reviews. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. It's great to hear you are happy with the coat and that the delivery was so quick. . By using a. Asked for a pair of trainerscould not even tell what the guy said. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. items Tracking evidenced missing item after it confirmed i had dropped in locker but i havent been contacted by footasylum, or had my refund Live chat takes a long time and is disjointed getting an actual person to speak . Was my daughter's main present - I'll never use this establishment again and urge others not to as well. Footasylum is a leading UK retailer of fashion streetwear and sportswear. Ordered it on Monday and it was delivered on Tuesday. Strengthen your review by uploading photos & videos. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. All in all, satisfied with my purchase and dealings with this shop. The app also has a smooth checkout process with good delivery options which is available to over 60 countries. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. And would recommend to all my friends amd family. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Order placed Sunday afternoon and delivered Monday afternoon. Looks like they have found the nearest spare tatty box to send them out in. Companies can ask for reviews via automatic invitations. 44.99. If this was my store, they would all be sacked. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. That's because you can return Nike online orders, including custom Nike By You sneakers, for any reason within 30 days of purchase (some exceptions apply). Replies to negative reviews in < 24 hours. Companies can ask for reviews via automatic invitations. Change of mind returns accepted. Not one of them seemed interested AT ALL.Firstly, to find someone for helpstaff were just huddled in a corner having a good gossip and moan. Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. High performance sneakers, trending streetwear and exclusive product weve got you. Lancashire Once your order has been dispatched, you'll receive an email from Footasylum that will contain the tracking information and links you need to track the progress. In real life, they are dull, boring and have no character at all. We use dedicated people and clever technology to safeguard our platform. !spoke to Edge lane store about colours in crocs. Both pairs didn't fit well so returned both pairs in exactly the same parcel as they were sent through FootAsylum's preferred choice of courier ToYou through Asda. Great to hear that the parcel arrived so quickly. Asked for a pair of trainerscould not even tell what the guy said. As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. Giving one star so I can leave this review. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. Email and text communication was prompt and efficient.
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