Trying to be fair with this company has cost me dearly so if you are looking for travel insurance dont judge on how nice they are in taking your money look far deeper than that hope you dont get hung out to dry as i have, Dear Mr Betts Thank you for taking the time to leave a review. We receive a lot of positive feedback on our great team culture whether our people work in the office or remotely. Your agent was fine, but your system baffles me. Never had to make a claim but, for my husband and I, travel policy prices are very reasonable for peace of mind if you have health issues. Despicable service from dishonourable people. right: 0 !important; _W.themePlugins = []; _W.recaptchaUrl = "https://www.google.com/recaptcha/api.js";